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- The Seller is the controller of data collected by means of the Shop (hereinafter: “Controller”). Data protection is carried out in accordance with the requirements of generally applicable laws and regulations, including in particular the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter: “GDPR”).
- The Controller applies appropriate technical and organisational measures to ensure the protection of the processed personal data, in particular by protecting personal data from unauthorized disclosure, loss and destruction. The communication between the Shop and the Clients is protected through an SSL encryption protocol on pages containing personal data.
- The Client’s personal data are processed by the Controller on the basis of:
- Article 6(1), point a) GDPR for maintaining an account in the Shop, which is used to place orders,
- Article 6(1), point b) for processing submitted orders,
- Article 6(1), point c) when processing data is necessary to fulfil requirements set out by statutory provisions concerning data retention periods, including the obligations stemming from e.g. Article 74 of the act of 29 September 1994 on accounting (Journal of Laws Dz.U. No 121, item 591 as amended). - The Client’s personal data are processed by the Controller in order to realize and promote the Shop’s services, and in particular for:
- the conclusion and the realization of the sales agreement (submitting and processing orders),
- registering and managing accounts,
- carrying out transactions,
- issuing invoices,
- customer service,
- reviewing complaints and managing returns,
- adjusting advertising in accordance with previously viewed content,
- carrying out tests and analyses of the Shop with respect to among others the functioning of the platform,
- direct marketing of products and services provided by the Controller, including above all providing the voluntary and free newsletter containing commercial and marketing information, as defined by the act of 18 July 2002 on providing services by electronic means (Journal of Laws Dz. U. No. 144, item 1204 as amended),
- running promotional campaigns, loyalty programs and competitions,
- clarifying the circumstances of unauthorized use of the services provided by the Controller,
- meeting obligations stemming directly from the provisions of law in force.
- The above means that the Controller transfers the data of the Client to external entities that provide support in the process of concluding and realizing the sales agreement, including especially undertakings providing courier services, internet hosting services for the Shop, analytical services, data storage services, retargeting services, and affiliation services, and entities that mediate in payment settlement processes. In such cases, these entities are not authorized to use the data on their own behalf but only for the needs of the Controller and the Shop.
- The Controller may provide data to third parties in anonymized form, which does not allow to identify a specific Client but helps to improve the content of the advertising displayed in the Shop, to adjust advertising and to reach the Client outside the Shop.
- The Controller may process personal data in the following scope: name and last name, delivery address, e-mail address, contact telephone number, address of residence (place of business), bank account number. In the case of entrepreneurs, the Controller may additionally process the business name and tax identification number (NIP) of the Client.
- The Controller may also process usage data concerning the IP address of the Client’s devices for technical and statistical purposes, and also in order to improve the functionalities of the Shop.
- It is necessary for the Client to provide personal data in order to make purchases. Providing personal data is not obligatory but without them purchasing will not be possible. The processing of the above-mentioned data for direct marketing is based on the Client’s prior consent or the fulfilment of legitimate objectives by the Controller.
- As regards the processing of personal data based on consent (Article 6(1), point a) GDPR), the data will be processed as long as the consent is not withdrawn by the Client. They Client is entitled to withdraw consent at any time without affecting the legitimacy of the processing that took place before consent was withdrawn.
- As regards the processing of personal data carried out on legal bases other than consent (Article 6(1), point b) and Article 6(1), point c) GDPR), the Client’s personal data will be processed throughout the duration of the agreement and after its expiration until the lapse of the statute of limitations of claims resulting from this agreement or the fulfilment of statutory obligations.
- The Clients have a right to access their personal data, to request the rectification, erasure of the data or the limitation of their processing, and the right to data portability and to object to the processing of the data.
- The Clients have a right to object to data profiling – the Clients may request the Controller to disable the profiling (personalization) of the Shop’s offer and the related marketing activities.
- The Clients have a right to file a complaint with the President of the Personal Data Protection Office if they find the processing of their data infringes existing legal provisions.
- If Clients exercise their right to access their personal data, to request the rectification, erasure of the data, the right to limit the processing of data, the right to object to their processing, the right to data portability, the right not to be subject to a decision based solely on automated processing – the Clients will be informed without undue delay, but no later than within a month from the Controller’s receipt of a given request, about the actions undertaken in connection with the request.
- The user may contact, by electronic means, the person supervising the processing of personal data by the Controller at the e-mail address: info@wallbeing.com
- The Controller reserves the right to refuse the erasure of the Client’s personal data if their retention is required under existing legal provisions or it is necessary in order to satisfy claims.
- The Controller may process computer data stored in cookie files, including in particular text files that are stored in the end device of the Shop’s user. Cookie files are used for different purposes and can be divided into the following types:
- functionality (storing data connected with the forms that are available in the Shop, including in particular the registration form, the ordering form and the shopping basket data),
- security (authentication, including the identification of a logged in user, ensuring transaction security),
- pesonalization (verifying and adjusting the functionalities and appearance of the Shop in line with the preferences of the visitors),
- statistics (generating statistics for the Seller, including in relation to the cooperation with external entities),
- advertising (applying display advertising based on Google Analytics for remarketing services. The user may block the Analytics service for display advertising and adjust the advertising in the Google advertising network by means of the Ad Preferences Manager on Google’s website).
- Visitors of the Shop’s website have a right not to accept the use of cookie files. In such cases, some of the Shop’s functionalities may only be available on a limited basis. The visitor has a possibility to express a lack of such consent by e.g. disabling the storing of cookie files in the settings of the internet browser.
